Terms and Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE.

1. INTRODUCTION

a. This website, www.giesales.com (hereinafter referred to as the “Site”), is owned and operated by Green India Enterprises (hereinafter referred to as the “Company”, “We”, “Us” or “Our”).

b. The Company is engaged in the sale, supply, and installation of security systems, surveillance equipment, networking products, and automation solutions.

c. These Terms & Conditions (“Terms”) govern your access to and use of this Site and the purchase of products or services offered herein.

d. By accessing this Site, you agree to be legally bound by these Terms.

2. ACCEPTANCE OF TERMS

a. By accessing, browsing, or placing an order on this Site, you acknowledge that you have read and understood these Terms.

b. If you do not agree with any part of these Terms, you must discontinue using this Site immediately.

c. We reserve the right to update or modify these Terms at any time without prior notice.

3. PRODUCTS & SERVICES

a. All products displayed on the Site are subject to availability.

b. We reserve the right to discontinue or modify products without prior notice.

c. Product images are for illustrative purposes only and actual products may vary.

d. Installation services, where applicable, are subject to separate agreement and site conditions.

4. PRICING & PAYMENT

a. All prices are displayed in Indian Rupees (INR ₹).

b. We reserve the right to change prices without prior notice.

c. Orders will be processed only after successful payment confirmation.

d. In case of pricing errors, we reserve the right to cancel the order.

5. ORDER ACCEPTANCE & CANCELLATION

a. Placing an order constitutes an offer to purchase.

b. We reserve the right to accept or reject any order.

c. Orders may be cancelled due to stock unavailability, payment issues, or suspected fraudulent activity.

d. Customers may request cancellation before dispatch of the product.

6. SHIPPING & DELIVERY

a. Delivery timelines are estimates and may vary depending on location.

b. The Company is not responsible for delays caused by courier partners or unforeseen circumstances.

c. Risk of loss or damage passes to the customer upon delivery.

7. RETURNS & REFUNDS

a. Returns are accepted only for defective or damaged products, subject to verification.

b. Return requests must be made within the specified return period.

c. Refunds, if approved, will be processed through the original payment method.

d. Installation and service charges are non-refundable.

8. WARRANTY

a. Products may carry manufacturer warranty as applicable.

b. Warranty does not cover physical damage, misuse, or unauthorized repairs.

c. The Company shall assist customers in coordinating with the manufacturer for warranty claims.

9. USER RESPONSIBILITIES

a. Users agree not to misuse the Site or engage in unlawful activities.

b. Users shall provide accurate and complete information while placing orders.

c. Unauthorized use of this Site may result in legal action.

10. INTELLECTUAL PROPERTY

a. All content on this Site including text, images, logos, and graphics is the property of the Company.

b. Unauthorized reproduction or distribution of content is strictly prohibited.

11. LIMITATION OF LIABILITY

a. The Company shall not be liable for indirect, incidental, or consequential damages.

b. Our total liability shall not exceed the amount paid for the product or service.

12. PRIVACY

a. Use of this Site is also governed by our Privacy Policy.

b. We collect and process user data in accordance with applicable laws.

13. GOVERNING LAW & JURISDICTION

a. These Terms shall be governed by the laws of India.

b. Any disputes shall be subject to the jurisdiction of courts located in Bhopal, Madhya Pradesh.

14. CONTACT DETAILS