Shipping Policy

This Shipping Policy outlines the terms and conditions of shipping and related services provided by Green India Enterprises (hereinafter referred to as “Company”, “We”, “Us”, or “Our”). This Shipping Policy should be read together with the Terms and Conditions and Privacy Policy available on our website.

This Shipping Policy shall apply only to any customer (hereinafter referred to as “Customer”, “You”, or “Your”) who places an order for products through our website https://giesales.com and where the products are delivered by us or through our authorized logistics partners.

In case products are purchased through any third-party platform, marketplace, or reseller, the respective platform’s terms and conditions, shipping policies, and return policies shall apply.

This Shipping Policy outlines the terms and conditions related to shipping and delivery of products purchased from https://giesales.com, operated by Green India Enterprises.

1. Order Processing Time

All orders are processed within 1–3 business days after order confirmation and successful payment.

• Orders are not shipped on Sundays or public holidays.
• During peak periods or high order volumes, shipping may take additional time.
• If there is a delay in processing your order, we will notify you via email or phone.

2. Shipping and Delivery Time

After dispatch, the estimated delivery time depends on the delivery location.

• Metro Cities: 3–5 business days
• Other Cities: 5–7 business days
• Remote Areas: 7–10 business days

Delivery timelines may vary due to courier delays or external circumstances.

3. Shipping Methods

Orders are shipped through trusted third-party logistics and courier partners to ensure safe and timely delivery.

The shipment will be delivered to the address provided by the customer at the time of checkout.

4. Shipping Charges

• Shipping charges may vary depending on product weight, dimensions, and delivery location.
• The final shipping cost (if applicable) will be displayed during checkout before completing the purchase.

5. Order Tracking

Once your order is shipped, you will receive a shipment confirmation with tracking details via:

• Email
• SMS
• WhatsApp notification

The tracking number may take 24–48 hours to become active on the courier website.

6. Delivery Issues

Delivery may be delayed due to unforeseen circumstances such as:

• Natural disasters or extreme weather conditions
• Government restrictions or curfews
• Traffic or transportation issues
• Festival seasons or high logistics demand

In such situations, we will try our best to keep customers informed.

7. Incorrect or Incomplete Address

Customers are responsible for providing accurate shipping information during checkout.

• Green India Enterprises is not responsible for delays caused by incorrect or incomplete address details.
• Additional shipping charges may apply for re-delivery.

8. Undeliverable Shipments

A shipment may be considered undeliverable in the following situations:

• The delivery address is incorrect or incomplete.
• The recipient refuses to accept the delivery.
• The recipient is unavailable during delivery attempts.
• The shipment cannot pass local regulations or restrictions.

9. Damaged Products During Delivery

If you receive a damaged product or damaged packaging, please notify us within 48 hours of receiving the shipment.

• Provide clear photos of the damaged product and packaging.
• Our support team will review the request and assist you with replacement or refund as applicable.

10. Returns and Refunds

Unused and unopened products may be eligible for return according to our Refund & Cancellation Policy.

• Returned products must be in original packaging.
• All accessories, manuals, and warranty cards must be included.
• Products damaged due to misuse may not qualify for return.

11. Policy Updates

Green India Enterprises reserves the right to modify this Shipping Policy at any time without prior notice. Updated policies will be posted on this page.

12. Contact Us